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Uniphore

692

Conversational service automation platform.

Robotics & Automation
Voice AI
Active

Founded

2008

Team Size

1000

Total Funding

₹623 Cr

Valuation

₹20.8K Cr

About

Conversational service automation platform.

Unique Selling Proposition

Core Differentiator

Enterprise-grade conversational AI platform combining voice biometrics, emotion detection, and automation for contact centers with multilingual support including Indian languages.

Target Market

Global enterprises with large-scale customer service operations, particularly financial services, healthcare, and retail sectors

Key Innovation

Real-time emotion and intent recognition integrated with automated service workflows and voice biometrics for identity verification

Competitive Moats
🧠Data/AI Moat
Strong

Proprietary conversational datasets across multiple languages and accents, with years of voice interaction data improving model accuracy

🔒Switching Costs
Medium

Deep integration into enterprise contact center infrastructure and CRM systems creates high migration friction

📜Patents/IP
Medium

IP portfolio around voice biometrics and emotion AI technologies

Brand
Medium

Established reputation in enterprise AI space with marquee global clients

Funding Snapshot
Free preview

₹187 Cr

Total Raised

2

Rounds

Series F

Latest · Dec 10, 2025

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Full Funding History

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Funding History

Latest Round

2013-01-01

₹187 Cr

Investors

Various Investors

Series F

Dec 10, 2025

N/A

Details

Location

Chennai, Tamil Nadu

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Financial Metrics

Growth Rate

59%

Funding Rounds

2

VedAI Score
692/1000
Developing