Observe.AI
642AI platform for contact center intelligence.
Founded
2017
Team Size
300
Total Funding
₹291 Cr
Valuation
₹1,660 Cr
AI platform for contact center intelligence.
Core Differentiator
Voice AI platform that transcribes, analyzes, and automates quality assurance for contact center conversations at scale
Target Market
Enterprise contact centers across BPO, fintech, e-commerce, and healthcare sectors
Key Innovation
Real-time speech analytics with automated quality monitoring and coaching insights using proprietary NLP models
Massive training dataset from millions of customer conversations across industries improves model accuracy and domain specificity
Deep integration into contact center workflows, CRM systems, and quality assurance processes creates operational lock-in
More conversations analyzed leads to better benchmarking insights and industry-specific models for customers
₹87.2 Cr
Total Raised
1
Round
Latest Round
Latest · 2022-01-01
Unlock the full funding history below — every round's amount, valuation & investors.
Latest Round
2022-01-01
₹87.2 Cr
Investors
Location
Website
Visit WebsiteGrowth Rate
73%
Funding Rounds
1